Programme

DynamoCare planned maintenance

Stop chasing service dates and different engineers. DynamoCare brings your chairs, compressors and suction equipment into one planned maintenance programme: servicing organised, dates tracked, records kept together, issues flagged early and one point of contact.

A dental surgery with chair, delivery unit and cabinetry kept in good order

Who this is for

For practices that want one arrangement, one set of records and one company to call for the servicing of their chairs, compressors and suction plant, instead of dates and suppliers spread across folders.

Maintenance in a dental practice is often spread across several suppliers, a drawer of certificates and a due date nobody is quite sure of. DynamoCare takes that off your desk: the equipment you choose to include is serviced on a planned schedule around your sessions, the dates are tracked for you, the records are kept together and anything that needs attention is flagged before it becomes a breakdown.

The programme starts from an agreed list of equipment, so the schedule, the records and the price reflect what is actually in the practice. An Engineering Survey is one way to establish that list; existing records are another.

What the programme includes

  • An agreed asset scope: which equipment is included, with model and serial
  • A servicing schedule at the manufacturer's intervals, diarised around clinic sessions
  • A service record after each visit, filed against the asset
  • Remedial recommendations with priority, owner and target date, tracked until closed
  • Due dates kept visible for our work and for the specialist duties the practice holds
  • Priority handling of reactive faults on terms agreed in writing
  • An annual review of condition, parts availability and likely remaining life, for budget planning

What happens during the visit

  1. You tell us

    about the practice, the number of surgeries and the equipment, and whether a baseline survey would help.

  2. We confirm

    the asset scope, intervals, support terms and exclusions, written down before anything starts.

  3. On the day

    planned visits are diarised for the year around your sessions; reactive faults are handled under the agreed terms.

  4. The work

    each visit follows the relevant service for that asset, to the manufacturer's schedule for the model.

  5. Before we leave

    the operating status is agreed and open actions reviewed.

  6. Afterwards

    service records, the asset register, due dates and open actions are maintained and reviewed with you annually.

What you receive afterwards

A clear record of what was done, what needs attention and what is due next.

  • A written programme proposal: the equipment included, intervals, visits, support terms and exclusions
  • An asset register and a service record after every planned visit
  • A tracked list of remedial recommendations with priority, owner and target date
  • Due-date visibility for included assets and for the specialist duties the practice holds
  • An annual condition and replacement summary for budget planning

Need planned maintenance?

Tell us the equipment and what it is doing. We will tell you what we can do and what it is likely to involve.

More about planned maintenance

Common problems we investigate
  • Different engineers look after different equipment and nobody holds the full picture
  • Service dates are missed because they live in several diaries, or none
  • An inspection is coming and the records are not in one place
  • The same faults keep recurring and each call-out is treated as new
  • Replacement decisions are made under pressure when something fails
What is included, and what is not

Outside this service

  • Equipment not listed in the agreed asset scope
  • Parts and repair labour, unless expressly included in the written terms
  • Pressure-system examinations, decontamination validation, X-ray and radiation duties, Legionella and waterline management, and electrical testing
  • Any promise of compliance, or of response times not set out in the written terms
  • Support is confirmed per asset: models without service information or parts are recorded but not covered

Included

  • Planned servicing to manufacturer intervals
  • Service records and the asset register
  • Open-action tracking
  • Due-date visibility
  • Priority support terms as written
  • Annual review

A maintenance programme supports the practice's own arrangements. It does not transfer the provider's responsibilities and it does not make any statement that the practice is compliant; the due-date table shows the specialist duties alongside ours with their owner named.

In more technical detail

A list, not a building

The programme covers the assets on the agreed list. Each is identified by model, serial number and location and given an identity that every record refers back to. Equipment outside the list can be added at any review. This is what keeps the price clear and the records unambiguous.

Two kinds of due date

Ours: the next service for each included asset. The practice's: pressure-system examinations, validation, radiation and electrical duties, held by the appropriate specialist and recorded as the practice reports them, so that one table shows what is due and who is responsible. Where the practice prefers a single point of contact, we can coordinate those specialist visits and file the resulting evidence with the asset record.

Related services and guides

Questions

Questions about planned maintenance

Which equipment is covered by the programme?

The equipment listed in the agreed asset scope: normally chairs and units, compressors and suction plant, and other equipment by agreement where we can support it. Anything not on the list is outside the programme but can be added at a review.

What are the response terms?

We do not publish response promises. Priority support terms for practices on the programme depend on location and equipment, and are agreed with you in writing as part of the proposal.

Are parts and repairs included?

Not unless the written terms say so. The programme covers planned servicing, records and support terms; parts and repair labour are normally quoted separately once a fault has been diagnosed, so that you decide what goes ahead.

Does the programme make the practice compliant?

No. A maintenance programme supports the practice's own arrangements and keeps records and due dates visible. It does not transfer the provider's responsibilities.