Programme

Practice Engineering Survey

Not sure what is due? An engineer reviews the major equipment in your practice and the records you hold, and gives you a clear, prioritised list of what needs attention now, what can wait and what is coming up.

A dental surgery with its treatment unit, operating light and cabinetry

Who this is for

For principals and practice managers who have inherited equipment, incomplete service records or recurring faults, or who simply do not know what needs attention, and want decisions made on facts.

The survey is the practical first step when a practice needs to know where it stands: taking over a practice, discovering that records are missing, dealing with repeated failures, planning a refurbishment or changing maintenance provider. An engineer identifies the major equipment, records what it is and how it appears to be, gathers the documentation you hold and writes it up with priorities.

It is a visual and functional review rather than a strip-down, so most of it is done between patients. It is optional: servicing and repairs never depend on it, and nothing is proposed until the report exists.

What the survey covers

  • Each major asset identified: manufacturer, model, serial number, location and age where known
  • Apparent condition from a visual and functional review, without dismantling
  • The service information, records and documentation the practice holds
  • Immediate concerns that should be dealt with now
  • Maintenance gaps: overdue servicing, missing evidence, duties without an owner
  • Recommended priorities and repair-versus-replacement considerations
  • Proposed next actions and, if wanted, an outline maintenance programme

What happens during the visit

  1. You tell us

    about the practice, the number of surgeries, the major equipment and why you want the survey.

  2. We confirm

    the scope, what records to have ready, roughly how long the visit will take, and the cost.

  3. On the day

    the review is non-invasive, so most of it is done between patients or in closed sessions.

  4. The work

    each major asset is identified, reviewed and recorded, and your documentation is gathered and matched to the assets.

  5. Before we leave

    findings are checked with the practice, so that nothing is recorded that you know to be wrong.

  6. Afterwards

    the written report, with an optional conversation about the next step.

What you receive afterwards

A clear record of what was done, what needs attention and what is due next.

  • An asset register: each major asset with manufacturer, model, serial, location and known history
  • Apparent condition for each asset: serviceable, attention needed or action required, explained
  • A documentation summary: what the practice holds and what is missing
  • Immediate concerns, maintenance gaps and specialist duties that need an owner
  • Recommended priorities, repair-versus-replacement considerations and proposed next actions
  • Scope notes: what was and was not examined

Need practice engineering survey?

Tell us the equipment and what it is doing. We will tell you what we can do and what it is likely to involve.

More about practice engineering survey

Common problems we investigate
  • You are buying or taking over a practice and want to know what equipment you are inheriting
  • Service dates, serial numbers and certificates do not add up, or cannot be found
  • The same surgery keeps going down and repair costs are climbing
  • A refurbishment is planned and you need to know what is worth keeping
  • Several contractors look after different equipment and nobody has a single view
What is included, and what is not

Outside this service

  • Statutory inspection or examination of any kind
  • An independent compliance audit, or any statement that the practice is compliant
  • Invasive inspection, dismantling or repair
  • Validation, calibration, electrical installation testing or radiation duties
  • Verification of certificates issued by third parties, beyond noting that they exist and their dates

Included

  • Scope call
  • On-site non-invasive review
  • Collection and matching of documentation
  • The written report
  • A follow-up conversation

The survey is an engineering baseline. It is not a statutory inspection or an independent compliance audit, and it does not state that the practice meets any regulation, including CQC Regulation 15. Where those duties are relevant, the report says so and names who should carry them out.

In more technical detail

What the report contains

The asset register lists each major asset with whatever history is known. Against each, the report records its apparent condition, the documentation the practice holds and any immediate concern. A gaps section lists overdue servicing, missing evidence and duties that have no clear owner. The report closes with priorities, repair-versus-replacement considerations, proposed next actions and, where wanted, an outline maintenance programme. A scope note states what was and was not examined.

After the report

That is your decision. The report stands on its own. If you want a next step, we can quote for remedials, arrange a first round of servicing or propose a planned maintenance programme for the equipment found. See CQC Regulation 15 for what the regulator expects of premises and equipment.

Related services and guides

Questions

Questions about practice engineering survey

Do you cover my practice?

Our launch area is Greater London. If your practice is elsewhere, ask: whether we can attend depends on the location and the equipment, and we will tell you plainly at the first conversation.

Is the survey a statutory inspection or a compliance audit?

No. It is a non-invasive engineering baseline: what equipment the practice has, its apparent condition, the documentation held and what to do next. It does not replace pressure-system examinations, validation, radiation duties or electrical testing, and it does not state that the practice is compliant.

How long does the survey take, and does it disrupt clinics?

That depends on the number of surgeries and the equipment, and we give you an estimate on the scope call. The review is non-invasive, so most of it is done between patients or in a closed session.

What does the survey cost?

The cost depends on the size of the practice and the scope agreed on the call, and is confirmed before the visit is booked. Tell us the number of surgeries and the major equipment and we will give you a figure.